Flat Rate Shipping

Author: Admin  

Artist Guitars

Free freight Australia Wide*

 

Shipping and Delivery Policy:

We deliver products Australia wide using Couriers please and Australia Post. Orders are dispatched within 1 business day. Shipping times are estimated at between 3-7 business days depending on your location within Australia. We ship super fast and are often quicker than these times.

Shipping Destinations:

*Artist Guitars ships goods Australia wide (excluding the external territories of Norfolk Island, Christmas Island and Lord Howe Island) - for more details please contact our customer service team on 1300 489 816

Terms and Conditions:

All Transactions are processed in Australian Dollars (AUD) 

Pricing Policy:

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax).  Product prices are regularly updated when price changes are received from our suppliers.**All prices displayed on this web site include shipping cost and our maximum freight charge per order is AUD $10

Our Price Guarantee:

If you find a cheaper advertised price elsewhere, email or phone us with the details of the supplier together with the prices we will match the price or where possible offer provide you with a more competitive price. (excludes trade quotes & wholesale lots)

Refund Policy:

We offer a 30 day 100% money back guarantee Guarantee - If you are not happy with the quality of your purchased items simply contact us for a Return Authorisation number to return the items. You will be given a full refund including freight charges. (We will organise the return of goods from you) Before returning any item please ensure you have an RA number so we can advise you of the most efficient way to return your items.

Any goods that are returned without an RA number will not be reimbursed for freight charges

Warranty Policy

All non consumable items (everything except for strings, sticks and drum skins) come with an Australia wide 12 month warranty. More details on our Warranty Policy