Contact Artist Guitars

Visit our Help Centre

The FASTEST way to get an answer to your question is to visit our Help Centre. Here you will find Buying Guides, Product Manuals and information on how to Return a Product.


Send us an Email

If you cannot find an answer to your question, you can send us an email. Our expert team will answer your query within 30 minutes during business hours ( 11am to 8pm NZDT), or the next morning if you email us after hours. 


Live Chat with us

For a speedy response, you can chat with us online. Our Live Chat operating hours are 11am to 8pm weekdays (NZDT), closed weekends.


Phone Us

If you would prefer to speak to someone in person, you can call us. Our telephone line is open 24 hours.

artist guitars staff

Phone: 0800 025 467


Click & Collect Location

* Pickup only - No Showroom, Cash Payments Are Not Accepted

* Please ensure you get your dispatch notification before you go to the pickup point, this usually happens within 2 business days.

* Pickup Hours:  

  • Mon-Fri: 9am - 4pm
  • Sat, Sun, Public Holidays: Closed

* Pickup Address:

Airport Oaks, Auckland, 2022
The full address will be sent to you if you need to pick up an order.


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