Shipping Information

Shipping to New Zealand

We ship from our warehouse in Auckland, and our orders are shipped weekdays.  If you place your order by 12pm your order will be dispatched the same day.  All orders are insured so if your package arrives damaged we'll organise repair or replacement at no cost to you.

If You live on the North Island, You can expect to receive your package within 1-4 working days. For the South island, this may take up to 9 business days, depending on the post code

For more information, refer to your tracking details on your dispatch invoice - see instruction here

For more details please contact our customer service team on 0800 025 467 or email us at sales@artistguitars.co.nz