Shipping Information

Shipping to New Zealand

We ship from our warehouse in Auckland.  Orders are shipped weekdays.  If you place your order by 12pm Midday your order will be dispatched the same day.  All orders are insured so if your package arrives damaged we'll organise repair or replacement at no cost to you.

You can expect to receive your package within 1-4 working days. For more information, refer to your tracking details on your dispatch invoice - see instruction here

 

Warehouse Pickup

We offer warehouse pickup form our Auckland warehouse.  Pickups will be available once they've received their dispatch notice by email, normally within 1 business day of placing the order.

Pickups hours are 8am - 3:30pm

The Warehouse is located in Airport Oaks, Auckland 2022. If you need to collect an order the full address will be emailed to you once the order is ready to collect.

 

For more details please contact our customer service team on 0800 025 467 or email us at sales@artistguitars.co.nz